BrassGate.com - Privacy Policy

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BrassGate.com recognizes that respecting user privacy over the internet is of utmost importance. We respect the privacy of our customers and all visitors to our web site and acknowledge that you have certain rights related to any personal information you provide us. This privacy statement is designed to provide information about the privacy and data collection practices for the site www.brassgate.com which is owned and operated by Brass Gate Enterprises, LLC.

Information Collection
Our primary goal in collecting personal information is to provide BrassGate.com visitors with a superior customized online experience. BrassGate.com collects and stores your personal information when you: (i) place an order with us, (ii) sign up for our newsletter, (iii) or become an affiliate of ours. BrassGate.com is the sole owner of the information collected on this site.

Information Use
We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and to administer our systems. We also use this information to enhance and personalize your shopping experience with us.

We use Paypal to provide our credit card services and collect payments. We share your personally identifiable information with Paypal to provide these services to us. This party is not allowed to use your information except for the purpose of providing these services.

Correction / Updating Personal Information
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process, you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. On request you may have your personal information on account deleted. The only exception is past orders and data saved to tape for backup purposes. As a result, you should not expect that all of your personally identifiable information will be completely removed from our backed-up databases.

Signing Up for Newsletter
We offer free newsletters and promotional e-mails as a service to our customers. You must first Subscribe to receive the newsletter. We will send you newsletters and e-mails periodically listing current specials. To stop receiving our newsletter, follow the directions stated in the Choice / Opt Out section below.

Tell a Friend
If you use our referral service for informing a friend about our site, we will ask for your name, your email address, and one or more email addresses of your friends. BrassGate.com will send a one-time email to your friends inviting them to visit the site. BrassGate.com does not store any of the referral information that you provide.

Placing An Order with BrassGate.com
When you order from us, we collect personally identifiable information from you. If you order one of our products or services, you will be given the option to allow us to store your information such as name, billing address, shipping address, email address, and order information in a cookie (cookies are described below). This personal information is passed on to Paypal to complete the transaction and collect your credit card information. We will use your personal information to contact you if there is a problem with the order, if we have questions about your order, or we wish to notify you of the status of your order.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. We collect information from visitors to our site regarding the URLs they come from, domain types, their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, and browser language. IP addresses are not linked to any personal identifiable information. We keep this information for internal use only.

Cookies
A cookie is a small data file that web sites often store on your computer's hard drive when you visit their sites. Cookies are a mechanism to remember information about a visitor from one page to another. When ordering, you are given the opportunity to store your personal identifiable information in a cookie so the next time your visit the site, the browser will be able to identify you and fill in the contact fields automatically if you place another order on the site. Cookies also allow us to personalize your experience on the site and tailor the content to your interests. Turning off cookies or not allowing BrassGate.com to store your personal contact information in a cookie will limit your experience with our website.

Links
This web site contains links to other sites. These sites have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. BrassGate.com is not responsible for the policies or practices of third parties. Please be aware when you leave our site and read the privacy statements of each web site. This privacy statement applies solely to information collected by BrassGate.com.

Security
We take every precaution to protect our users personal information. When you submit personal information on the web site, we will protect your information both online and offline. When you order products on our site and submit sensitive information such as your credit card number, that information is encrypted and is fully protected by this site and Paypal using firewalls and secured socket layer (SSL) technology.

Choice / Opt Out
From time to time, we may use your personal information to contact you via email about various topics related to our company. Topics may include items such as information on products, services, special deals, site updates or a newsletter. You may "opt-out", or unsubscribe from our newsletter by following the unsubscribe instructions in any e-mail you receive from us, or unsubscribing from our newsletter on our main site page at www.brassgate.com. After doing so, BrassGate.com will no longer send you promotional emails unless you re-subscribe to our newsletter.

Children
Our policy is that we do not knowingly collect, use, or disclose personally identifiable information about visitors under 13 years of age. You must be at least 18 years old to have our permission to order products from this site. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at privacy@brassgate.com so that we may delete the child's information.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.

Notification of Changes
BrassGate.com may from time to time revise its Privacy Policy. You should therefore periodically visit this page so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any use of your information.

Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by email at privacy@brassgate.com or sending us a letter to:

Brass Gate Enterprises, LLC
Attn: Privacy Compliance Officer
31 S. Linton Ridge Circle
The Woodlands, Texas 77382-1439